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Customer Service Advisor (16 month FTC)

Customer Service Advisor (16 month FTC)

Scolmore are seeking a Customer Service Advisor on a 12 month fixed term contract to join our busy customer service department, providing an excellent service and supporting the day to day running of the department. The role will include dealing with all enquiries from customers; processing internet, manual orders and quotations; monitoring customer orders and deliveries; overseeing service levels and resolving any issues.

The successful candidate will be personable and approachable with excellent customer service skills. You will have the confidence to deal with difficult customers, remaining calm and professional. Problem solving skills are vital and you will be accurate and efficient. A basic knowledge of Microsoft applications and Sage is beneficial; however, full training will be provided.

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Closing Date: TBC
Job Details
Department: Customer Service
Company: Scolmore
Date Added: 28-03-2024
Salary: Competitive
Benefits:
  1. 23 days annual leave + bank holidays
  2. Option to purchase up to 5 extra days annual leave
  3. Health Cashback Plan
  4. Pension Scheme
  5. Life Assurance
  6. Free Parking
Site Location: Scolmore House, Tamworth, B79 7UL